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If you happen to see a question you know the answer to, please do chime in and help your fellow community members. We appreciate your help!
If you happen to see a question you know the answer to, please do chime in and help your fellow community members. We appreciate your help!
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GATK Download Error
sboyle
Bay Area, CAMember ✭
Hello Team GATK,
I am having some issues downloading the full version of the software. When I click on the download link it does one of two different things. 1) It continually asks me to log in and then prints all subsequent pages and banners within the original (for example the header (Home, About, etc) is printed twice. 2) It goes to a page which says "checking for login..." and never progresses. I am an academic user and am assuming that I should have rights to download the full version of GATK?
Thank you for the assistance in advance!
~Sean
Best Answer
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Geraldine_VdAuwera
Cambridge, MA admin
Ah, that's my bad -- I seem to have broken the system with the forum update. I'll fix it asap and let you know when you can try again. Sorry for the inconvenience!
Answers
Ah, that's my bad -- I seem to have broken the system with the forum update. I'll fix it asap and let you know when you can try again. Sorry for the inconvenience!
Thank you for the help with a very quick response!
OK, should be fixed now. Let me know if you have any more issues.
Its working now. Thanks!