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error:unmatched CIGAR operation. when running 'sortsam'

Hi there,
when running 'sortsam', there comes this error.I have no idea about how to solve it.

[sam_read1] reference 'FCC01KHACXX:2:1103:20105:35743#CTTGTAAT' is recognized as '*'.
Parse error at line 32: unmatched CIGAR operation

thank you so much.

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