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Getting key

At Dartmouth, we want to run gatk via a galaxy server. The tool on the server runs it in a way that it requires the key. I attempting to get the key the following error comes back:
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /gatk/confirm-request.php.

Reason: Error reading from remote server

We don't use a proxy server or restrict access on any ports outbound.

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