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Cannot process enrollment to FireCloud free trial: Error 56
tchiang
Member ✭
Hi,
I just signed up for a new FireCloud account today and would like try the free trial test gatk workflows for my data. After I click on the 'Start Trial' after the login and accept terms and conditions, I get an error: "We could not process your enrollment. Please contact support. (Error 56)."
Please help.
Thanks,
Ted
Best Answer
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Tiffany_at_Broad Cambridge, MA admin
Ok - we fixed the issue on our end. Give it a try in the next few hours and let me know if you succeed.
Thanks!
Answers
@tchiang - I'm having the team look into it and will get back to you shortly!
Hi @tchiang ! What is your Firecloud account email? You can direct message me it if you'd like by clicking on my profile.
Ok - we fixed the issue on our end. Give it a try in the next few hours and let me know if you succeed.
Thanks!