Jobs stuck in submitted state or failing without message

francois_afrancois_a Member, Broadie ✭✭

Over the last few days, whenever I ran jobs on multiple samples, a small fraction (~5%) either failed immediately without a message (see screenshot) or remained stuck in 'submitted' state for hours. All other jobs in each batch ran fine.

Submission ID for this task: 1cbba8a2-432c-4d90-b9ac-36b543f98337


  • KateNKateN Cambridge, MAMember, Broadie, Moderator admin

    We were experiencing high load over this past weekend which could have contributed to your jobs being stuck in "submitted" for a while. However, it should not have resulted in tasks failing.

    Could you share it using the "Share" button in FireCloud with [email protected]?

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