Accessing external web services disabled?

dheimandheiman Member, Broadie ✭✭

I have a task that up until recently worked fine. Now I get the following error:
Could not find annotation file Get,reviewed,existence,genes,feature(DOMAIN%20EXTENT),comment(PATHWAY),go-id&format=tab: dial tcp: i/o timeout

If I go to that link, I have no problem retrieving the file. Has there been a change that prevents external connections being made from a running task?

Unfortunately, I cannot give any example data (privacy issues), and it's a task that can take over 24 hours to complete. I'm also talking to the developers of the tool the task runs to see if it can be given the file it's trying to retrieve via web service directly as an input.

Thanks for your help!


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