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I am running into Errors adding users to my project?

I've added users a few weeks back and it was working. Now I get a "Not Found" error.
The user is in my Google setup. Do I need to do something elsewhere?


Best Answer


  • bshifawbshifaw Member, Broadie, Moderator admin

    Hi @charlesg

    Perhaps there is a typo in the name, can you confirm that the user email you are entering is correct.

  • bshifawbshifaw Member, Broadie, Moderator admin

    Hi @charlesg

    Please let us know if that didn't answer your question or if you are still having trouble.

  • I confirmed the email and retried several times. We recently started running the Google directory sync to sync up AD. I wonder if this had anything to do with this but I would love to add new users... It seems to happen with anyone I try to add.

  • This was failing last week but I tried again this morning and it went through... I'm not sure what the root cause was but it's no longer an issue it seems.

  • KateNKateN Cambridge, MAMember, Broadie, Moderator admin

    Hi @charlseg,

    I'm marking Beri's answer as correct, as we haven't heard back from you. If this did not answer your question, please let us know and we will look into it further.


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