I am running into Errors adding users to my project?

I've added users a few weeks back and it was working. Now I get a "Not Found" error.
The user is in my Google setup. Do I need to do something elsewhere?

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  • bshifawbshifaw moonMember, Broadie, Moderator admin

    Hi @charlesg

    Perhaps there is a typo in the name, can you confirm that the user email you are entering is correct.

  • bshifawbshifaw moonMember, Broadie, Moderator admin

    Hi @charlesg

    Please let us know if that didn't answer your question or if you are still having trouble.

  • I confirmed the email and retried several times. We recently started running the Google directory sync to sync up AD. I wonder if this had anything to do with this but I would love to add new users... It seems to happen with anyone I try to add.

  • This was failing last week but I tried again this morning and it went through... I'm not sure what the root cause was but it's no longer an issue it seems.

  • KateNKateN Cambridge, MAMember, Broadie, Moderator admin

    Hi @charlseg,

    I'm marking Beri's answer as correct, as we haven't heard back from you. If this did not answer your question, please let us know and we will look into it further.

    Thanks!

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