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Finished jobs not writing back to Data Model

danielrdanielr Broad InstituteMember, Broadie

Hi Firecloud,

Many of the tasks I ran in the past few days have finished successfully but are not writing back to the data model. This error has been posted in the past, but it appears to be happening regularly now as well.

Specifically, all Workflows are reported as "Submitted" in the Montior tab, but when I go to the individual Workflow, there is a green check mark indicating Completed.

Any ideas as to what could be causing this?

Thank you,
Daniel

Answers

  • KateNKateN Cambridge, MAMember, Broadie, Moderator admin

    In the past, we've seen this most frequently associated with scaling issues. Sometimes it is when a user is running a particularly large number of submissions at once, and other times it is when a large number of users are running a medium number of submissions at once.

    In your particular case, I'm inclined to think that your issue may have something to do with the FireCloud/Google issues we've been seeing over the course of last week, resulting in brief outages. Would you please share the following information so I can have our developers take a look?

    1. Workspace name
    2. Submission ID & Workflow ID
    3. In FireCloud, share the Workspace with [email protected] so we can have permission to look at the workspace itself.
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