Hi GATK Users,

Happy Thanksgiving!
Our staff will be observing the holiday and will be unavailable from 22nd to 25th November. This will cause a delay in reaching out to you and answering your questions immediately. Rest assured we will get back to it on Monday November 26th. We are grateful for your support and patience.
Have a great holiday everyone!!!

Regards
GATK Staff
Latest Release: 11/14/18
Release Notes can be found here.

Unable to create new billing project

I'm working on integrating user-supplied billing account for the Single Cell Portal, and I tried creating two new billing projects recently, and both have failed to create properly. They were created using a billing account I set up externally with my personal gmail account ([email protected]). Both were created via the API.

The two projects are called scp-test-a33f87a6f9977058 and scp-new-account-12345.

The first (scp-test-a33f87a6f9977058, created on Monday) lists its creation status as 'Error', and has this for an error message: code: INTERNAL_ERROR internal_error { exception_type: "com.google.apps.framework.request.StatusException" exception_message: " generic::INTERNAL: FindOrCreateOrganization failed" exception_to_string: "com.google.apps.framework.request.StatusException: generic::INTERNAL: FindOrCreateOrganization failed" public_error_code: "1442070103427144400" } - code 13

The second (scp-new-account-12345) was created a day later (yesterday), and still shows a status of 'Creating'. It's been like that for almost a day now.

Can someone take a look and see what's going on? These projects are just being used for integration testing right now, so it's fine if they need to be deleted, but it appears that creating new billing projects doesn't work at all right now.

Tagged:

Best Answer

Answers

Sign In or Register to comment.