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# How can I access the GSA public FTP server?

edited September 2014 in FAQs

We make various files available for public download from the GSA FTP server, such as the GATK resource bundle and presentation slides. We also maintain a public upload feature for processing bug reports from users.

location: ftp.broadinstitute.org


location: ftp.broadinstitute.org


### Using a browser as FTP client

Post edited by Geraldine_VdAuwera on

Geraldine Van der Auwera, PhD

Tagged:

Questions and comments up to August 2014 have been moved to an archival thread here:

Geraldine Van der Auwera, PhD

• Cambridge, UKPosts: 1Member

Hi there. Are you planning to upgrade the Broad Bundle to work with the GRCh38 genome and if so, do you know when the datasets will be available.
Best wishes,
Chris Penkett

@cpenkett‌

Hi Chris,

-Sheila

• Posts: 1Member

Hi,

Yuanqing

@yqye‌ This looks like a temporary issue with the FTP server. I'll check with the server admin. Meanwhile, try connecting again later. Sorry for the inconvenience.

Geraldine Van der Auwera, PhD

• Posts: 6Member

anonymous

works, is there a way to navigate to the bundle from there?

@naymikm I don't understand your question. Do you have a problem accessing the bundle contents?

Geraldine Van der Auwera, PhD

• Posts: 6Member

Sorry the formatting turned out weird.. I can't access the ftp server with the login credentials. user:anonymous pass: blank> works. Can I access the bundle through the ftp from there?

No, that will take you to the general Broad FTP server, not our group's. The link above worked for me when I tested it just now, does that not work for you?

Geraldine Van der Auwera, PhD

• Posts: 6Member

Hey it works now! It wasn't before... Thanks!

• GermanyPosts: 47Member

Hello, I am trying to follow this link ftp://gsapubftp-anonymous@ftp.broadinstitute.org/bundle but cannot access the bundle. Getting the following error message: "This webpage is not available".

thanks!

If the direct link is not working for you, please try using an FTP client (such as FileZilla).

Geraldine Van der Auwera, PhD

• Ann ArborPosts: 1Member

is not working. It does not accept my password and as a guest it's not working either. I there a problem at your end?

@vincenz
Hi,

It is working for me. Can you try one more time? Also, have you tried simply going to ftp.broadinstitute.org and using the username and password? https://www.broadinstitute.org/gatk/guide/article?id=1215

I hope it works this time.

-Sheila

• Wash DCPosts: 1Member

This was using FileZila, any suggestions
I used
passwd:

Got back
Status: Waiting to retry...
Status: Connecting to 69.173.80.251:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server

@bijuissac
Hi,

You can try checking to see to see if your firewall is blocking FileZilla. Or, you can also talk to your IT department for help.

-Sheila

• Kiel, GermanyPosts: 2Member
edited July 2015

Hi,

I can confirm that the FTP Login does not work. Connection refused when using the credentials provided above. Sheila, since you are at the Broad, I am guessing that this explains why it works for you. From Germany it really does not (the anonymous login to the public FTP works though, although of course I wasn't able to locate the bundle files there). Tried it via a browser, FileZilla and Linux CLI.

Post edited by marchoeppner on

#### Issue · Github July 2015 by Sheila

Issue Number
84
State
closed
Last Updated
Assignee
Array
Milestone
Array
Closed By
vdauwera

Ack, FTP acting up again? We're getting closer to replacing it with a better solution, but in the meantime I'll have to run this through our IT helpdesk. Sorry for the inconvenience, folks. We'll notify you when this is resolved.

Geraldine Van der Auwera, PhD

• beijingPosts: 2Member

I am use filezilla.
passwd:

Status: USER gsapubftp-anonymous
Status: 331 Password required for gsapubftp-anonymous
Status: PASS

• The University of TokyoPosts: 7Member

Hi.
I tried FTP connection to upload my data but failed.

\$ ftp
220 ProFTPD 1.3.4a Server (Broad Institute of MIT and Harvard) [69.173.80.251]
Remote system type is UNIX.
Using binary mode to transfer files.


I also tried if I can login as anonymous user but still failed.

ftp> open ftp.broadinstitute.org
220 ProFTPD 1.3.4a Server (Broad Institute of MIT and Harvard) [69.173.80.251]
Remote system type is UNIX.
Using binary mode to transfer files.


However, when I try with name 'anonymous', I can login.

ftp> open ftp.broadinstitute.org
220 ProFTPD 1.3.4a Server (Broad Institute of MIT and Harvard) [69.173.80.251]
230-Welcome to the FTP server for the Broad Institute of MIT and Harvard
in Cambridge, Massachusetts, USA.

All file transfers are logged.

This information was last updated December 2011.
230 Anonymous access granted, restrictions apply
Remote system type is UNIX.
Using binary mode to transfer files.


Is this usual and how can I login as 'gsapubftp'?
Thank you for your kind helps.

tkoyama

Hi,

Yes, it looks like the FTP is still not working. I will let you know when it works again.

-Sheila

• The University of TokyoPosts: 7Member

Hi, Shiela

OK. Thanks!

tkoyama

• beijingPosts: 2Member

OK！Thanks！

• AmsterdamPosts: 1Member

Is the FTP already working? I have tried to connect and was no possible

@d.aguilera
Hi,

Sorry about that. I was told it should be back and up running smoothly again. I have emailed our IT department again.

-Sheila

@bijuissac @marchoeppner @panda @tkoyama @d.aguliera
Hi,

The FTP should be back up and running again. Please let me know if you are still having trouble.

Thanks,
Sheila

• AustraliaPosts: 2Member

@Sheila said:
bijuissac marchoeppner panda tkoyama d.aguliera
Hi,

The FTP should be back up and running again. Please let me know if you are still having trouble.

Thanks,
Sheila

Hi Sheila,

I have tried accessing FTP server just now and it's not available?
Any help would be appreciated

• AustraliaPosts: 2Member

Hi Sheila,

I have tried accessing it again through Cyberduck and it says "530 Sorry, max 25 users --try again later".
Not sure what does that mean?

Probably that many people were trying to use it at the same time. We're planning to upgrade to a better system, but I'm afraid that for now you'll have to try again later. Apologies for the inconvenience.

Geraldine Van der Auwera, PhD

• Posts: 4Member

Hi Sheila and Geraldine,

I too couldn't download the rest of the bundle after downloading some of the files and lost connection. I hope the max 25 users quota get increased soon. Thank you very much.